Residents living in the Borough who need help paying rent and/or council tax can make an application for benefit in several ways.
Benefits Calculator
Use the online calculator to check whether you qualify for housing and council tax benefit.
Online Benefit Claim Form
This is the easiest and quickest way to claim housing and/or council tax benefit. The secure online facility will allow you to save a partially completed form to finish later, as well as providing handy tips and hints to make completing the form easier.
Paper forms are available from the main Council offices and one stop shops or you can download a benefit claim form here. Alternatively, you can email benefits@broxbourne.gov.uk or telephone
01992 785503.
Officers will be happy to help you complete a claim form.
You can check here to see the ready reckoner or visit the Benefits Adviser page on Directgov to see if you could qualify.
The Council has produced the following numbered leaflets to help with housing and council tax benefit queries; You can pick them up from one of the Council offices or download one here.
1. How to claim benefit
2. Backdating your benefit claim
3. Change of circumstances
4. Non-dependants *
5. Help with child-care costs
6. Self-employed benefit claims
7. Student benefit claims
8. Overpayment of benefit
9. Extended benefit payment
10. Discretionary housing payment
11. Benefit on two homes
12. Temporary absence from your home
13. Home visits
14. Discussing your benefit claim with other people
15. How to appeal
* Please see the non-dependants page for up to date figures
The National Benefits leaflet project has produced leaflets which offer general guidance and advice about housing and council tax benefit in over 10 different languages, the leaflets are also available in braille (on request) and audio format.
The leaflets can be downloaded from http://www.benefit-leaflets.org/leaflets.asp.
The newsletter has been produced to keep you informed about the service, changes to benefit legislation, latest project developments and to seek suggestions on how services to you can be improved. You can read the latest issue here.
The Council values any comments made about the benefits service. Every six months the Benefits Consultative Panel is held where the Council:
New members to the group are welcome. For more information telephone 01992 785555 ext 5813 or email: benefits@broxbourne.gov.uk
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