Appointments and interviews

Appointments are available for claimants who are housebound and unable to bring information and evidence to the Council Offices and One Stop Shops in support of their benefit claim.  A visiting officer is available to collect this information from your home. Appointments can be arranged by calling the benefits department on  01992 785503.  Appointments will be arranged within 14 days from the call, and a time and date will be issued during this call.

Appointments are also available for the over 60's who may be entitled to additional welfare benefits under the Take Up Together Scheme.  To contact an advisor regarding additional welfare benefits and pension credit for the over 60's, please call 01992 785555 extension 5814.

Housing and Council Tax Benefit claimants are welcome to make appointments for private interviews, to discuss aspects of their claim with a member of the benefits team.  Appointments for private interviews can be made by phoning 01992 785555 extension 5814 and a member of staff will be able to arrange a suitable time and date.