Tell us what you think about our site...
| Welcome to the Borough of Broxbourne | What is New | Website Map | Search | Help menu | Complaint procedure | Privacy statement | Online feedback | List Access Keys |

National Performance Indicators

Claims processing

 

Description

Proposed Target

2012/13

Performance  for the month of  March

Cumulative performance  to 31/03/13

Speed of processing new claims

21 days

22.0 days

21.0 days

Speed of processing changes in circumstances

10 days

2.9 days

7.6 days