What's new in Benefits
We feel that is it important to provide you with details of the
latest changes to the services we offer to make it easier for
you to get the help and advice that you may need.
It is also important that we provide our customers with
details about any relevant changes in the Housing Benefit and
Council Tax Benefit legislation. We hope that our
'What's New In Benefits' page does just this and if you
would like to become more involved in how our services are
provided to you, please contact us at email@example.com
Welfare Reform Leaflet
A new booklet explaining the forthcoming changes to benefits is
now available to download here.
You can also check how the changes to benefit could affect you
by using our Welfare Reform
Council Tax benefit has changed
The Government has abolished the Council Tax Benefit scheme and
asked councils to replace it with their own locally run service
called Council Tax Support. For further information
please see the
Household Benefit Cap
From April 2013, the Government is introducing a cap on the
total amount of benefit that working age people can receive. This
will apply to the combined income from the main out of work
benefits, plus child benefit and child tax credits.
The cap will not affect Broxbourne residents in April.
It is being introduced first in four London authorities. National
roll-out for the rest of the country starts on 15 July
2013 and will be completed by the end of September
For further information on the Benefit Cap, please see our
Social Rented Sector Room Restriction
From 1 April 2013, if you live
in a housing association home and have one or more 'spare'
bedrooms your housing benefit may be reduced. The size criteria
will match the size criteria that currently apply to housing
benefit claimants in the private rented sector and whose claims are
assessed using the Local Housing Allowance rules.
For Further information please see our
Social Rented Sector Room Restriction
Changes to LHA rates from April 2013
From April 2013, each person claiming housing
benefit under the LHA scheme will have their rate updated on 1
April each year. This is in line with the new financial year
general increases in welfare benefits and pensions and removes the
need for individual anniversary dates on claims. For further
information please see our
What can I do if I am affected by these changes
The Council has a limited amount of money called the Discretionary Housing Payment fund. This
is used to make small top-up payments to people whose rent costs
are higher than their housing benefit and who experience material
hardship to meet those costs.
DHPs are not payments of housing benefit. DHPs are
awarded from a cash limited budget, at the discretion of your local
council, where it is considered additional help is needed. For
further information on DHPs please see our
Another thing you may need to consider is to try to negotiate a
lower rent charge with your landlord. You may also wish to
contact the Council's housing needs service for help and advice
regarding tenancies and housing issues. You can telephone
01992 785555 and ask for housing needs, or you can visit the
housing benefit/housing needs reception area on the third floor at
the Borough Offices between 9.00am and 5.30pm, Monday to Thursday,
and until 5.00pm on Friday. This is on a first come, first
served basis so you may need to wait to be seen.
The newsletter has been produced to keep you informed about the
service, changes to benefit legislation, latest project
developments and to seek suggestions on how services to you can be
improved. You can read the latest issue here.
Online benefit claim form
benefit claim form is the easiest and quickest way to
claim housing and/or council tax benefit. The secure
online facility will allow you to save a partially completed
form to finish later, as well as providing handy tips and hints to
make completing the form easier.
Housing Benefit Survey
We would like to hear your views so that we
can ensure the service we provide meets your needs. You can
complete a survey online here.