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Council tax

How to make an application

Residents living in the Borough who need help paying rent and/or council tax can make an application for benefit. Forms are available from the main Council Offices and the one stop shops or you can download a claim form here. 

Alternatively you can e-mail mail to:  or telephone

01992 785503.


Officers will be pleased to help you complete a claim form.


Leaflets available

The Council has produced the following numbered leaflets to help with housing benefit and council tax support queries; you can pick them up from the Council offices or one stop shops or download one here:


Benefits Consultative Panel

The Council values any comments made about the Benefits Service. Every six months the Benefits Consultative Panel is held where the Council:

  • Listens to service users views about the standard of the service
  • Seeks views on any projects that are planned
  • Keeps users informed about problems being experienced and changes to the benefits scheme.


New members to the group are welcome. For more information telephone 01992 785555 ext. 5813 or email: