Paying your council tax
Council tax can be paid in 10 monthly instalments or 12
monthly instalments if you pay by Direct Debit.
If you opt for direct debit you can choose to pay on the 1st,
15th or 25th of the month.
You can also pay your bill in two half yearly amounts or one
annual amount by arrangement. Plase notify the council tax
section of your chosen option.
Ways to pay your council tax:
Direct Debit
If you pay by Direct Debit you have a choice of payment
dates - 1st, 15th or 25th of the month. Additionally you are
allowed to pay in twelve instalments, which reduces the monthly
amount you need to pay. Cash payers must pay their bill in
ten instalments on the 1st of each month.
Paying by Direct Debit means you are allowed twelve instalments,
which reduces the monthly amount you need to pay.
If you have not yet opted for Direct Debit, you can obtain a
form by:
Completed forms are to be returned to the Council either in
person or by post.
Other ways to pay
You can pay bills
online through this website. If you have an account with a UK
bank or building society, and you have a Visa/Visa Electron, Solo
or Maestro debit card or a UK credit card you can make a
payment.
Simple instructions
You will need a valid debit or
credit card for this service.
Our online payment system
uses a 'pop up' window as part of the functionality, so if you have
a 'pop up blocker' installed on your PC you will need to
temporarily switch this off to make a payment. This can be
achieved simply by holding down the CTRL key on your keyboard
whilst clicking the link.
Other methods of payments:
Payment can be made at the Borough Offices by cash,
cheque, postal order, banker's draft or card payment. The
Cashiers Counter Opening Hours are:
|
|
| Monday, Wednesday and Thursday |
8.30am to 5.30pm |
| Tuesday: |
8.30am to 7.30pm |
| Friday: |
8.30am to 5.00pm |
| Saturday: |
9.00am to 1.00pm |
Alternatively, you can pay
by cash, cheque, postal order, banker's draft or
card payment at the Council's One Stop Shops.
One Stop Shop opening hours
Bank
With your council tax payment book
you can pay by cash, cheque, postal order or card payment.
It is also possible to make
payments via your bank, through Direct Debit, standing order, bank
automated credit and telephone or internet instruction.
Cheques or postal
orders
A cheque or postal order made
payable to 'Borough of Broxbourne' should be posted to the
Borough Offices, Bishops' College, Churchgate, Cheshunt,
Hertfordshire, EN8 9XG.
Please ensure that you quote your
council tax reference or account number when making payments, to
ensure correct allocation of funds.
Post office
With your council tax payment book
you can pay by cash, cheque, postal order or card payment.
Telephone
You can call the automated
telephone line on 0845 6017620 to reach an automated response
system which enables credit and debit card payments to be made
using a keypad telephone.
When residents or customers
telephone the automated telephone line number, they will be asked
to enter their account or invoice number, the amount to be paid and
their credit and debit card details. Calls can be made from a
landline at the local rate and from mobile phones at the mobile
service provider's usual rates. The service is available 24
hours a day, seven days a week.
Please have your details ready when
you call and a pen and paper to take a note of your receipt
number.
If you prefer to speak to a member
of staff, Council officers are able to accept card payments over
the telephone. Please call the Council's helpline on 01992
785577 or 01992 785555 and ask to speak to the council tax
team.