Payments

Please note that there is an additional 2% charge for paying by credit card. There is no charge if you make payment by debit card.

Payment of council tax, business rates, parking fines and invoices can be made on this website using a valid debit or credit card. We accept the following cards:

• Mastercard
• Maestro
• Visa
• Visa Electron

We do not accept American Express or Diners cards.

Instructions

You will need a valid debit or credit card for this service.

Our online payment system uses a pop up window as part of the functionality. If you have a pop up blocker installed on your PC you will need to temporarily switch this off to make a payment. This can be achieved by holding down the CTRL key on your keyboard whilst clicking the link.

Other methods of payments

• Telephone
• Bank
• Post Office
• Paypoint outlets
• Cheques or postal orders
• In person

Telephone

You can call our telephone line on 0845 601 7620 to reach an automated response system which enables debit and credit card payments to be made using a keypad telephone.

When customers call the automated telephone line they will be asked to enter their account or invoice number, the amount to be paid and their debit or credit card details. Calls can be made from a landline at the local rate and from mobile telephones at the service provider's usual rates. This service is available 24 hours a day, seven days a week.

If you would prefer to speak to a member of staff, Council officers are able to accept card payments over the telephone for a wide range of services. Please ask for the department relevant to your payment or call the Council's helpline on 01992 785577.

Bank

It is possible to make payments via your bank by standing order, bank automated credit and telephone or internet instruction. Our bank details are as below. Please ensure you quote your account number on all transactions.

Post office

Payments for council tax, invoices and parking fines can be made at Post office counters with a payment card or bar-coded paperwork. Find your nearest Post Office and details of their opening hours.

Paypoint outlets

Payments for council tax, invoices and parking fines can be made at Paypoint outlets with a payment card or bar-coded paperwork. Find your nearest Paypoint outlet and details of their opening hours.

Cheques or postal orders

You can pay by cheque or postal order made payable to 'Broxbourne Borough Council'. These should be sent to Borough Offices, Bishops' College, Churchgate, Cheshunt, Hertfordshire, EN8 9XG. Please ensure that you write your reference or account number on the back of the cheque when making payments to ensure the correct allocation of funds.

In person

A payment kiosk is available in the main reception at the Borough Offices, Bishops' College, Churchgate, Cheshunt, Herts EN8 9XG.

Payments are accepted for council tax, business rates, council invoices, parking and littering fines and some licences. You may also continue to pay your Broxbourne Housing Association rent and leaseholder charges through the kiosk.

Payments are accepted in cash or by debit or credit card. Please note the kiosk does not accept £50 notes and change is given in coins.

You may purchase purple refuse sacks, trade sacks and labels, dog waste sacks and recycling boxes by making a payment at the kiosk and collecting your purchases from the reception desk.

There will be a post box in the reception area for payments by cheque.

Alternatively, you can pay by debit or credit card at the Council's one stop shops. The cash offices within the one stop shops closed on 31 January 2012.

One stop shop opening hours can be found online.