Payments
You can pay bills
online, payments of council tax, business rates, parking fines and
invoices can be made on this website. If you
have an account with a UK bank or building society, and you have a
Visa/Visa Electron or Maestro debit card, you can make a
payment.

Simple instructions
You will need a valid debit or
credit card for this service. Please note that we do not
accept credit cards for payment of commercial rent or business
rates.
Our online payment system
uses a 'pop up' window as part of the functionality, so if you have
a 'pop up blocker' installed on your PC you will need to
temporarily switch this off to make a payment. This can be
achieved simply by holding down the CTRL key on your keyboard
whilst clicking the link.
Other methods of payments:
Telephone
In person
Bank
Post Office
Paypoint Outlets
Cheques or Postal Orders
You can call the automated
telephone line on 0845 601 7620 to reach an
automated response system, which enables credit and debit card
payments to be made using a keypad telephone.
When residents or customers
telephone the automated telephone line number, they will be asked
to enter their account or invoice number, the amount to be paid and
their credit or debit card details. Calls can be made from a
landline at the local rate and from mobile telephones at
the service provider's usual rates. This service is
available 24 hours a day, seven days a week.
If you prefer to speak to a member
of staff, Council officers are able to accept card payments over
the telephone for a wide range of our services. Please ask
for the relevant department to your payment or call the Council's
helpline on 01992 785577.
In person
From 19 September 2011 a payment
kiosk will be available in the main reception at the Borough
Offices, Bishops' College, Churchgate, Cheshunt, Herts EN8 9XG.
Payments are accepted for council
tax, business rates, council invoices, parking and littering fines
and some licences. You may also continue to pay your Broxbourne
Housing Association rent and leaseholder charges through the
kiosk.
Payments are accepted in cash or by
debit or credit card.
You may purchase purple refuse
sacks, trade sacks and labels, dog waste sacks, and recycling boxes
by making a payment at the kiosk and collecting your purchases from
the reception desk.
There will be a post box in the
reception area for payments by cheque.
Alternatively, you can pay
by cash, cheque, postal order, banker's draft or
card payment at the Council's one stop shops.
The cash offices within the one stop shops are scheduled to
close on 31 January 2012.
One stop shop opening
hours
Bank
It is possible to make
payments via your bank, through direct debit, standing order, bank
automated credit and telephone or internet instruction.
Cheques or postal
orders
You can pay by cheque or postal
order made payable to 'Borough of Broxbourne'. These should be sent
to Borough Offices, Bishops' College, Churchgate, Cheshunt,
Hertfordshire, EN8 9XG. Please ensure that you quote your
reference or account number when making payments, to ensure correct
allocation of funds.
Post office
With your council tax payment card
you can pay by cash or card payment. This service is to be
extended to the payment of invoices with the Council's new
bar-coded invoices from 1 October 2011. Find your nearest
Post Office and details of their opening hours.
Paypoint outlets
With your council tax payment card you
can pay by cash or card payment. This service is to be
extended to the payment of invoices with the Council's new
bar-coded invoices from 1October 2011. Find your nearest Paypoint
outlet and details of their opening hours.