Payments

You can pay bills online, payments of council tax, business rates, parking fines and invoices can be made on this website. If you have an account with a UK bank or building society, and you have a Visa/Visa Electron or Maestro debit card, you can make a payment.

You will need a valid debit or credit card for this service.  Please note that we do not accept credit cards for payment of commercial rent or business rates.

Our online payment system uses a 'pop up' window as part of the functionality, so if you have a 'pop up blocker' installed on your PC you will need to temporarily switch this off to make a payment.  This can be achieved simply by holding down the CTRL key on your keyboard whilst clicking the link.

Other methods of payments:

Telephone

In person

Bank

Post Office

Paypoint Outlets

Cheques or Postal Orders

You can call the automated telephone line on 0845 601 7620 to reach an automated response system, which enables credit and debit card payments to be made using a keypad telephone.

When residents or customers telephone the automated telephone line number, they will be asked to enter their account or invoice number, the amount to be paid and their credit or debit card details.  Calls can be made from a landline at the local rate and from mobile telephones at the service provider's usual rates.  This service is available 24 hours a day, seven days a week.

If you prefer to speak to a member of staff, Council officers are able to accept card payments over the telephone for a wide range of our services.  Please ask for the relevant department to your payment or call the Council's helpline on 01992 785577.

In person

From 19 September 2011 a payment kiosk will be available in the main reception at the Borough Offices, Bishops' College, Churchgate, Cheshunt, Herts EN8 9XG.

Payments are accepted for council tax, business rates, council invoices, parking and littering fines and some licences. You may also continue to pay your Broxbourne Housing Association rent and leaseholder charges through the kiosk.

Payments are accepted in cash or by debit or credit card.

You may purchase purple refuse sacks, trade sacks and labels, dog waste sacks, and recycling boxes by making a payment at the kiosk and collecting your purchases from the reception desk.

There will be a post box in the reception area for payments by cheque.

Alternatively, you can pay by cash, cheque, postal order, banker's draft or card payment at the Council's one stop shops.  The cash offices within the one stop shops are scheduled to close on 31 January 2012.

One stop shop opening hours

Bank

It is possible to make payments via your bank, through direct debit, standing order, bank automated credit and telephone or internet instruction. 

Cheques or postal orders

You can pay by cheque or postal order made payable to 'Borough of Broxbourne'. These should be sent to Borough Offices, Bishops' College, Churchgate, Cheshunt, Hertfordshire, EN8 9XG.  Please ensure that you quote your reference or account number when making payments, to ensure correct allocation of funds.

Post office

With your council tax payment card you can pay by cash or card payment.  This service is to be extended to the payment of invoices with the Council's new bar-coded invoices from 1 October 2011.  Find your nearest Post Office and details of their opening hours.

Paypoint outlets

With your council tax payment card you can pay by cash or card payment.  This service is to be extended to the payment of invoices with the Council's new bar-coded invoices from 1October 2011.  Find your nearest Paypoint outlet and details of their opening hours.