Business rate appeals

You can appeal against your rateable value if:

  1. The Valuation Office Agency changes your rateable value and you disagree with the new valuation
  2. There is a material change in circumstances which you believe affects the value of your property, such as a change in its physical state or use, a physical change in the locality or a change in the use of a neighbouring property

You should first contact the Valuation Office Agency to ask them to look at your rateable value. 

The Government has announced there will be limits on the backdating of changes to rating assessments with effect from 1 April 2015. If the Valuation Office Agency receive your appeal on or after 1 April 2015 then the earliest they can backdate any changes is that date. The Council can only backdate any business rates rebate to that same date. You will continue to have your full legal rights to appeal your rating assessment. The Valuation Office Agency will continue to fulfil their legal obligations to alter rating assessments if new information comes to light indicating the valuation is inaccurate. Any alterations they make on or after 1 April 2016 can only be backdated to 1 April 2015.

Valuation Office Agency

Non-Domestic Rates London


1st Floor Lloyds Chambers

1 Portsoken Street

London, E1 8BT

Tel: 03000 501501

Fax: 03000 501323



If you cannot reach agreement with the Valuation Office Agency you have the right to appeal to a Valuation Tribunal. Information on the tribunal service is available from the Valuation Tribunal Service website at