Paying your business rates
Pay by direct debit and you have a choice of
payment dates - 1st, 15th or 25th of the month. Additionally
you are allowed to pay in twelve instalments, which reduces the
monthly amount you need to pay. Cash payers must pay their
bill in ten instalments.
If you have not yet opted for Direct Debit, you can do so by
downloading the latest Direct Debit Instruction, or contact the
Business Rates Team who will be happy to post one out.
Contact us by telephone on 01992 785584 or by e-mail nndr@broxbourne.gov.uk.
Paying by Direct Debit means you are allowed twelve instalments,
which reduces the monthly amount you need to pay.
Other ways to pay
You can pay bills
online through this website. If you have an account
with a UK bank or building society, and you have a Visa/Visa
Electron, Solo or Maestro debit card, you can make a
payment.

Simple instructions
You will need a valid debit card
for this service. Please note that we do not accept credit
cards for payment of business rates.
Our online payment system
uses a 'pop up' window as part of the functionality, so if you have
a 'pop up blocker' installed on your PC you will need to
temporarily switch this off to make a payment. This can be
achieved simply by holding down the CTRL key on your keyboard
whilst clicking the link.
Other methods of payments:
Payment can be made at the Borough Offices by cash,
cheque, postal order, banker's draft or debit card
payment. The Cashiers' Counter Opening Hours are:
| Monday, Wednesday and Thursday |
8.30am to 5.30pm |
| Tuesday: |
8.30am to 7.30pm |
| Friday: |
8.30am to 5.00pm |
| Saturday: |
9.00am to 1.00pm |
Alternatively, you can pay
by cash, cheque, postal order, bankers draft or
debit card payment at the Council's One Stop Shops.
One Stop Shop opening hours
Bank
With your business rates payment
book you can pay by cash, cheque, postal order or debit card
payment.
It is also possible to make
payments via your bank, through direct debit, standing order, bank
automated credit and telephone or internet
instruction.
Cheques or postal
orders
Cheque or postal order made payable
to 'Borough of Broxbourne' can be posted to Borough Offices,
Bishops' College, Churchgate, Cheshunt, Hertfordshire, EN8
9XG.
Please ensure that you quote your
reference or account number when making payments, to ensure correct
allocation of funds.
Post office
With your business rates payment
book you can pay by cash, cheque, postal order or card payment.
Telephone
You can call the automated
telephone line on 0845 6017620 to reach an automated response
system which enables debit card payments to be made using a keypad
telephone.
When residents or customers
telephone the automated telephone line number, they will be asked
to enter their account number, the amount to be paid and their
debit card details. Calls can be made from a landline at the
local rate and from mobile phones at the mobile service provider's
usual rates. The service is available 24 hours a
day, seven days a week.
Please have your details ready when
you call and a pen and paper to take a note of your receipt
number.
If you prefer to speak to a member
of staff, Council officers are able to accept card payments over
the telephone. Please call the Council's helpline on 01992
785577 or 01992 785555 and ask to speak to the business rates
team.