Paying your business rates

Pay by direct debit and you have a choice of payment dates - 1st, 15th or 25th of the month.  Additionally you are allowed to pay in twelve instalments, which reduces the monthly amount you need to pay.  Cash payers must pay their bill in ten instalments.

 

If you have not yet opted for Direct Debit, you can do so by downloading the latest Direct Debit Instruction, or contact the Business Rates Team who will be happy to post one out.  Contact us by telephone on 01992 785584 or by e-mail nndr@broxbourne.gov.uk.   Paying by Direct Debit means you are allowed twelve instalments, which reduces the monthly amount you need to pay.

 

Other ways to pay

 

You can pay bills online through this website. If you have an account with a UK bank or building society, and you have a Visa/Visa Electron, Solo or Maestro debit card, you can make a payment.

 

 

Card payments logos

 

 

Simple instructions


 

You will need a valid debit card for this service.  Please note that we do not accept credit cards for payment of business rates.

 

Our online payment system uses a 'pop up' window as part of the functionality, so if you have a 'pop up blocker' installed on your PC you will need to temporarily switch this off to make a payment.  This can be achieved simply by holding down the CTRL key on your keyboard whilst clicking the link.

 

Other methods of payments:


 

 

Payment can be made at the Borough Offices by cash, cheque, postal order, banker's draft or debit card payment. The Cashiers' Counter Opening Hours are:

 

Monday, Wednesday and Thursday 8.30am to 5.30pm
 Tuesday:  8.30am to 7.30pm
 Friday:  8.30am to 5.00pm
 Saturday:  9.00am to 1.00pm

 

Alternatively, you can pay by cash, cheque, postal order, bankers draft or debit card payment at the Council's One Stop Shops.

 

One Stop Shop opening hours

 

 

Bank

 

With your business rates payment book you can pay by cash, cheque, postal order or debit card payment.

 

It is also possible to make payments via your bank, through direct debit, standing order, bank automated credit and telephone or internet instruction.  

 

Cheques or postal orders

 

Cheque or postal order made payable to 'Borough of Broxbourne' can be posted to Borough Offices, Bishops' College, Churchgate, Cheshunt, Hertfordshire, EN8 9XG. 

 

Please ensure that you quote your reference or account number when making payments, to ensure correct allocation of funds.

 

Post office

 

With your business rates payment book you can pay by cash, cheque, postal order or card payment.

 

Telephone

 

You can call the automated telephone line on 0845 6017620 to reach an automated response system which enables debit card payments to be made using a keypad telephone.

 

When residents or customers telephone the automated telephone line number, they will be asked to enter their account number, the amount to be paid and their debit card details.  Calls can be made from a landline at the local rate and from mobile phones at the mobile service provider's usual rates.  The service is available 24 hours a day, seven days a week.

 

Please have your details ready when you call and a pen and paper to take a note of your receipt number.

 

If you prefer to speak to a member of staff, Council officers are able to accept card payments over the telephone.  Please call the Council's helpline on 01992 785577 or 01992 785555 and ask to speak to the business rates team.