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Health and safety at work - advice

We recognise that we can support the growth of local enterprises by providing essential information on all health and safety issues relevant to each particular business. We hope that the health and safety Information supplied will help your business save time and money in securing a healthy and safe working environment, and we invite the active participation of both employers and employees in the important task of reducing accidents and occupational ill-health.


Service Requests

The commercial team has many customers, including the people who live and work within Broxbourne, visitors, tourists, and businesses. Delivering high levels of customer service is therefore an important part of our job. As a result we are always committed to improving customer service and we have high standards of service delivery.


We aim to do everything we can to ensure that service requests associated with commercial premises in Broxbourne are dealt with quickly and efficiently.

People may wish to contact us to report issues concerning the work place or to seek advice. 


Examples would include: -

  • Occupational health and safety matters; welfare issues;
  • Concerns regarding specific risks such as falls from height, slips and trips, musculoskeletal disorders, work place transport and stress;
  • Concerns regarding the management and control of asbestos.

Advice on Legislation

For more information on the Health and Safety Executive (HSE) and these regulations, visit the HSE website.


What is risk assessment?

A risk assessment is simply a careful examination of what, in your work, could cause harm to people, so that you can weigh up whether you have taken enough precautions or should do more to prevent harm. Workers and others have a right to be protected from harm caused by a failure to take reasonable control measures.


Accidents and ill health can ruin lives and affect your business too if output is lost, machinery is damaged, insurance costs increase or you have to go to court. You are legally required to assess the risks in your workplace so that you put in place a plan to control the risks.


You may wish to link to the relevant pages on the HSE website which can be accessed using the following link:


Further Health and Safety Information

A range of free and priced information and guidance leaflets are available from HSE Books, PO Box 1999, Sudbury, Suffolk, CO10 2WA (Tel: 01787 881165 or Fax: 01787 313995).

When starting your business the leaflet 'Essentials of Health and Safety at work 2006' (ISBN 0717661792) will give you the information you require and can be found by clicking on the link below.
Visit their web site: to review available publications.

Priced publications are also available from The Stationery Office Limited, 9-21 Princess Street, Manchester, M60 8AS (Tel: 0161 834 7201 or Fax: 0161 833 0634).


Complaints about health and safety conditions at work

If you are concerned about conditions at your place of work please contact the Council on or 01992 785511 and an officer will investigate. Your details will not necessarily need to be revealed.

Alternatively you may need to contact the Health and Safety Executive. They can be contacted on 01582 444200 or via their Web site


Advice to employers

The Council is keen to assist local businesses to improve standards. If you run or manage a business and require information and advice in how to comply with the law please contact the Council on or 01992 785511.

ladders week

Ladder Safety Campaign


Further information on ladder safety is available here.  


Further information is available on