Benefits

The Council's benefit service administers and gives advice about housing and council tax benefit from the Borough Offices and at all of its three one stop shops.  Application forms and information leaflets are available at these locations. 

A visiting officer who is based at the Borough Offices is able to assist vulnerable and/or housebound customers with their applications, in their own homes.

Hertfordshire County Council has a website that also provides detailed information including an A-Z list on benefits, current benefit rates, and the opportunity to print fact sheets about the benefits that apply specifically to older people.

Information is also available on the closest benefit and social security agency via the Hertfordshire County Council general enquiries number:

Telephone 0300 123 4040

Minicom 01438 737599

Email hertsdirect@hertscc.gov.uk

or by visiting the HertsDirect website.

Take Up Together project

The Take Up Together project is run by Broxbourne Council with the aim of supporting the Borough's older and/or vulnerable residents in accessing all of the benefits that they are entitled to.

The project offers benefit advice and a home visiting service to carry out benefit checks for customers in their own homes.  Once eligibility has been identified assistance is given with completing any application forms for benefits including Pension Credit, Disability Living Allowance, Attendance Allowance and Carer's Allowance.

For the year 2009/2010 the Take Up Together project helped customers to receive over £500,000 in otherwise unclaimed benefits.

For more information contact the Council on 01992 785519 or email benefits@broxbourne.gov.uk.