Pensions

The Pension Service is part of the Department for Work and Pensions.  It has been set up to improve the service to people who are already pensioners, or those planning their retirement.  A network of Pension Centres has been established, which are accessible via a local rate telephone number, open from 8 am to 8 pm.  For more information call 0845 6060 265.

In addition local Pension Service staff provide a face to face service, where this is required.  The Pension Service also works in partnership with other local organisations, to support the delivery of pension-related services, such as advice surgeries and presentations to pensioner groups.

Pension Credit is an entitlement introduced in October 2003.  This has replaced the Minimum Income Guarantee and tops up retirement income.

Pension Credit can be applied for through the Pension Service on a freephone number, where staff can complete an application over the phone.

The freephone number is:

0800 99 1234

For those with speech or hearing difficulties:

0800 169 0133