One stop shops
The Borough of Broxbourne provides a wide range of services and
to make information about them as accessible as possible, residents
can find a one stop shop in each of the town centres of Hoddesdon,
Cheshunt, and Waltham Cross.
Trained and uniformed staff can provide information and advice
or deal with any concerns over council services. A wide range
of leaflets and brochures is also available.
Address and opening times
|
Wolsey Hall
|
Monday to Friday 9am to 5.30 pm
|
|
Windmill Lane
|
Saturdays 9am to 1pm
|
|
Cheshunt
|
closed every last Thursday of the month
between 3.30 and 5.30pm, for staff training.
|
|
Unit 42 Tower
Centre
|
Monday to Friday 9am to 5.30pm
|
|
Hoddesdon
|
Saturdays 9am to 1pm
|
|
|
closed every last Thursday of the month
between 3.30 and 5.30pm, for staff training.
|
|
123 High
Street
|
Monday to Friday 9am to 5.30pm
|
|
Waltham Cross
|
Saturdays 9am to 4pm
|
|
|
closed every last Thursday of the month
between 3.30 and 5.30pm, for staff training.
|
Clinics
|
Specialist staff visit each of the one stop shops to provide a
programme of clinics. It is possible to drop in for advice,
but it is preferable if residents call in advance to make a timed
appointment.
|
|
Hoddesdon
|
Monday
|
9.30am to 10.30am
|
Planning
|
|
Monday
|
10am to 12.30pm
|
CAB general and housing advice
|
|
Thursday
|
10.30pm to 3:30pm
|
CAB general advice
|
|
|
Waltham Cross
|
Wednesday
|
9.30am to 10.30am
|
Planning
|
|
Wednesday
|
10am to 1pm
|
Citizens Advice Bureau
|
|
Friday
|
1pm to 5pm |
Police clinic with PC Dean Perrett
|
|
|
|
|
Cashier Services |
Each of the one stop shops has a cashiers service where
residents can pay council rent, council tax, and any invoice
received from the Council.
Citizens Advice Bureau
Free and confidential advice will be available to residents from
a CAB advisor who will be on hand to discuss a range of issues
including employment, housing, family matters, and money
management. No appointment is necessary and visitors will be
seen on a first come first served basis.
Broxbourne Housing Association services
Broxbourne Housing Association residents can visit one stop
shops to pay rent and service charges, report repairs, pick up
leaflets and access a freephone for all housing services.
Credit Union advice
Credit Union advice sessions can be arranged by
appointment. Visit their website or call 01707
269239 for more information.