One stop shops
The Borough of Broxbourne provides a wide range of services. In
order to make information about them as accessible as possible,
residents can find a one stop shop in each of the town centres of
Hoddesdon, Cheshunt, and Waltham Cross.
Trained and uniformed staff can provide information and
advice or deal with any concerns over Council services as well as
serving as the Borough's Tourist Information points where a range
of brochures and rail information is available.
Address and opening times
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Wolsey Hall
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Monday to Friday 9am to 5.30pm
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Windmill Lane
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Saturdays 9am to 1pm
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Cheshunt
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Closed every last Thursday of the month
between 3.30 and 5.30pm, for staff training.
|
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Unit 42 Tower
Centre
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Monday to Friday 9am to 5.30pm
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Hoddesdon
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Saturdays 9am to 1pm
|
|
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Closed every last Thursday of the month
between 3.30 and 5.30pm, for staff training.
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123 High
Street
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Monday to Friday 9am to 5.30pm
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Waltham Cross
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Saturdays 9am to 1pm
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|
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Closed every last Thursday of the month
between 3.30-5.30pm, for staff training.
On a Monday and Thursday there is a supported
self service for the library. This means that you can use the self
service kiosk to:
- Issue and return books, magazines for loan and CDs
- Pay overdue charges
- Renew items
- Check the items that you have on loan
You can also browse and read library stock as
well as use the photocopier. Other library services are not
available as no library staff will be present.
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Clinics
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Specialist staff visit each of the one stop shops to provide a
programme of clinics. It is possible to drop in for advice,
but it is preferable if residents call in advance to make a timed
appointment.
|
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Hoddesdon
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Monday
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10am to 12.30pm
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CAB general and housing advice
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Thursday
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10.30pm to 3:30pm
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CAB general advice
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Waltham Cross
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Wednesday
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10am to 1pm
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Citizens Advice Bureau
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Friday
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1pm to 5pm |
Police clinic with PC Dean Perrett
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Cashier Services
Each of the one stop shops has a cashiers service where
residents can pay council rent, council tax, and any invoice
received from the Council.
Citizens Advice Bureau
Free and confidential advice will be available to residents from
a CAB advisor who will be on hand to discuss a range of issues
including employment, housing, family matters, and money
management. No appointment is necessary and visitors will be
seen on a first come first served basis.
B3 Living services
B3 Living (formerly Broxbourne Housing Association) residents
can visit one stop shops to pay rent and service charges, report
repairs, pick up leaflets and access a freephone for all housing
services.
Credit Union advice
Credit Union advice sessions can be arranged by
appointment. Visit their website or call 01707
269239 for more information.