Council tax benefit

How to make an application

Residents living in the Borough who need help paying rent and/or council tax can make an application for benefit. Forms are available from the main Council Offices and the one stop shops or you can download a claim form here. 

Alternatively you can e-mail mail to: benefits@broxbourne.gov.uk  or telephone

01992 785503.

Officers will be pleased to help you complete a claim form.

Leaflets available

The Council has produced the following numbered leaflets to help with housing and council tax benefit queries; you can pick them up from the Council offices or one stop shops or download one here:

• How to claim benefit
• Backdating your benefit claim
• Change of circumstances
• Non-dependants
• Help with child-care costs
• Self-employed benefit claims
• Student benefit claims
• Overpayment of benefit
• Extended benefit payment
• Discretionary housing payment
• Benefit on two homes
• Temporary absence from your home
• Home visits
• Discussing your benefit claim with other people
• How to appeal

Benefits Consultative Panel

The Council values any comments made about the Benefits Service. Every six months the Benefits Consultative Panel is held where the Council:

• Listens to service users views about the standard of the service
• Seeks views on any projects that are planned
• Keeps users informed about problems being experienced and changes to the benefits scheme.

New members to the group are welcome. For more information telephone 01992 785555 ext. 5813 or email: benefits@broxbourne.gov.uk