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What is council tax
Council tax appeals
Valuations and banding
Discounts and exemptions
Non payment of council tax
Pay by Direct Debit and you have a choice of
payment dates - 1st, 15th or 25th of the month over either 10 or
12 instalments. Spreading payment over 12 months reduces
the monthly instalment.
If you have not yet opted for Direct Debit, we
can arrange for you to pay this way over the telephone so please
contact the council tax team on 01992 785504.
Alternatively, you can obtain a form by:
Completed Direct Debit instructions may be returned to the
Council either in person or by post.
If you do not pay by Direct Debit your council
tax is due as per the instalments set out on your bill.
If you have not expressed a preference these instalments will be
set to fall due on the first of the month over 10 months between
April, the beginning of the financial year, and the following
You can pay bills
online through this website using a valid debit or credit card. We
accept the following cards:
We do not accept American Express or Diners
You will need a valid debit or credit card for this
Our online payment system
uses a 'pop up' window as part of the functionality, so if you have
a 'pop up blocker' installed on your PC you will need to
temporarily switch this off to make a payment. This can be
achieved simply by holding down the CTRL key on your keyboard
whilst clicking the link.
You can call our telephone line 0845 601 7620 to reach an
automated response system which enables debit and credit card
payments to be made using a keypad telephone.
When customers call the automated telephone line they will
be asked to enter their account number, the amount to be paid and
their credit/debit card details. Calls can be made from a landline
at the local rate and from mobile phones at the mobile service
provider's usual rates. The service is available 24 hours a day,
seven days a week.
Please have your details ready when you call
and a pen and paper to take a note of your receipt number.
If you would prefer to speak to a
member of staff, Council officers are able to accept card payments
over the telephone - please call 01992 785577.
© 2013 Broxbourne Borough Council All rights reserved.
Bishops' College, Churchgate, Cheshunt, Hertfordshire. EN8 9XQ. Tel: 01992 785555