Methods of payment

Payment Cards

Barcoded Bills

The Council have added a barcode to the council tax bills for 2012/13 to enable customers to pay at the Post Office, any Paypoint outlet and the Kiosk in the main borough offices without a payment card.

Payment Cards

You may pay using a payment card at the Kiosk in the main Council offices, or at the one stop shops, the Post Office and at any Paypoint outlet.

Please ring the Council's helpline on 01992 785577 to request a payment card. The cards contain your council tax reference number and your name to ensure your payments are correctly allocated to your account, The cards are designed to be kept from year to year but should a new council tax account be set up because you have moved, changed your name or the liable party has changed you will need a new card.

Post Office

With your council tax payment card you can pay at any Post Office counter by cash, cheque, postal order or debit/credit card payment.

Paypoint

Paypoint can be found in newsagents, convenience stores, garages and off-licenses, many of which are open outside normal office hours. There is a good choice of Paypoint outlets within the Borough and 19,000 nationwide. To find your local Post Office or Paypoint outlet follow the link to www.allpay.net/outlets.

Cheques or Postal Orders

A cheque or postal order made payable to 'Borough of Broxbourne' should be posted to:

Borough Offices

Bishops' College

Churchgate

Cheshunt

Hertfordshire

EN8 9XG

Please ensure you quote your council tax account number (which can be found on your council tax bill) on the back of your cheque or postal order when making payments, to ensure correct allocation of funds.

Internet

Please press the 'Pay for it' link on this website and follow the instructions.

Automated telephone line

Card payment may be made using the Council's automated payment line on 0845 601 7620

Telephone

If you prefer to speak to a member of staff, Council officers are able to accept debit/credit card payments over the telephone. Please call the Council's helpline on 01992 785577.

In Person

Payment can be made using the Payment Kiosk at the Borough Offices by cash or card payment. Or by card at the one stop shop.

Bank

You can make payments via your bank through Direct Debit, standing order, bank automated credit and telephone or internet instruction (see below).

Internet Instruction