Grass maintenance
The Council manages a number of grass verges across the Borough
between February and November inclusive, weather permitting. These
verges are managed using ride on cylinder and rotary mowers which
are designed to distribute clippings evenly across the verge. Where
obstacles restrict the use of this type of machinery, strimmers are
used. During inclement weather grass cutting may be temporarily
suspended, however as soon as is practical grass cutting will
commence with the focus being on bringing areas back into
specification as soon as practically possible.
Residents can use the Street
Information Service to access details of when the grass
was cut where they live.
Calendar of main grounds maintenance operations

Report grass maintenance issues
The following photographs show the grading system used by the
Council to assess and monitor grass cutting operations with regards
to height of cut and quality of finish, grade A (acceptable) to
grade D (works required).
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If a grass verge requires attention, please report any concerns
to the Council via the
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All reports received by the Council are inspected, however if
works are programmed in for completion within the required
timescale no action will be taken thus allowing the Council's
in-house service provider to keep to their works programme.
Height of grass
Grade A is the standard expected when a grass verge has just
been cut, although during periods of inclemental weather this may
not be the case. Grades B and C show the different stages of a
grass verge as it grows over a period of time. Grass
verges that reach grade C are normally within a few
days from a scheduled visit, depending on weather conditions. When
a grass verge reaches grade D, it is out of specification. Any
reports the Council receives which are grade D will be inspected in
the next 24 hour period.
Grade A - acceptable
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Grade B - acceptable
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Grass has been cut to an even
height.
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Grass is showing signs of uneven
growth but is due to be cut
shortly.
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Grade C - works due
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Grade D - works required
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Grass is above specification and
needs cutting, scheduled visit in next few days, weather
permitting.
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Grass has not been cut for some time and is
significantly above specification.
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Quality of finish
The first photo shows the standard expected when a grass verge
has just been cut. If a grass verge is similar to the
second photo, it will be revisited unless it interferes
with the scheduled work programme. Any reports the Council receives
which are similar to the third and fourth photos will be
inspected in the next 24 hour period.
1. Acceptable
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2. Works required
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Clean, even cut, no litter.
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Minor concerns. Areas around
obstructions not cut to same height and will be
revisited.
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3. Works required
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4. Works required
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Cut to an uneven height, excess grass on
paths. Excessive amounts of grass outside people's
homes should be cleared from paths by the end of the working
day.
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Cut up litter, some areas missed/ not
strimmed. Area will be revisited.
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If a grass verge requires attention, please report any concerns
to the Council via the
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