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Parking enforcement

Broxbourne Borough Council is responsible for the enforcement of parking controls in the Council's car parks and on street throughout the Borough.


On 31 March 2008 legislation was introduced by the Government which affects the way Councils throughout the country deal with parking enforcement. This is the Traffic Management Act 2004 and the most significant changes include:

  • Eleanor Road Car ParkDecriminalised Parking Enforcement has become Civil Parking Enforcement
  • A two-tier level of penalty charges to reflect the seriousness of the contravention
  • Parking attendants are now known as Civil Enforcement Officers (CEOs)
  • The power to serve a Penalty Charge Notice (PCN) by post if the driver drives away before the PCN can be served
  • CEOs can enforce parking across dropped footways which causes obstruction. 


Tariffs for Penalty Charge Notices

Higher level penalty charge

Lower level penalty charge

£70 (discounted to £35 if paid within 14 days including date of issue).

£50 (discounted to £25 if paid within 14 days including date of issue)


British Parking Assocation Logo


What happens if I do not challenge or pay the PCN?


  • If the correct payment is not received and no written representations have been received within 28 days, a 'Notice to Owner' will be issued
  • If payment is not received within 28 days of this Notice, the charge increases by 50 per cent, and a charge certificate will be issued
  • Failure to pay the increased amount may result in the registration of the debt at the County Court which can result in bailiffs being instructed to recover the monies owed. 
  • It is therefore very important not to ignore the PCN – either pay it as soon as possible or write to the Council setting out the details of your representation.


Please note: Once a ticket has been issued, it cannot be cancelled by a CEO, so please do not ask. Threatening behaviour, verbal or physical abuse towards CEOs will not be tolerated, and will be reported to the police. Please make a representation to the Council who will consider the circumstances of the ticket's issue.


Head Cameras

CEOs are now equipped with head cameras. The main purpose of the head cams is to act as a visible deterrent against threats or violence against the CEOs and to provide supporting evidence to the police. They are also used to record the issuing of Penalty Charge Notices which may provide additional evidence relating to parking contraventions. The video footage is timed and dated and held securely and is only used in the event that a motorist has appealed against a Penalty Charge Notice or is requested by the police following an incident. The video footage is only retained for a maximum of six months, after which it is unlikely that a penalty charge will have a challenge outstanding.



The Council is a member of the Parking and Traffic Regulations Outside London (PATROL) Adjudication Joint Committee. The Joint Committee publishes an Annual Statement of Accounts which is subject to External Audit and the arrangements for 2011/12 can be found at  the patrol-uk website. This website also provides further information about Penalty Charge Notices.


The Council's parking policy can be viewed in the related links section.


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