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How to Pay a Parking Penalty Charge Notice

A Penalty Charge may be paid in one of the following ways:

  • Telephone - credit/debit card payments only. Automated payment line 0845 601 7620 (24 hours/ seven days a week) or Broxbourne Helpline 01992 785501 during normal office hours Monday to Friday (excluding bank holidays) and 9am to 1pm on Saturdays.  Please  have the vehicle details and PCN number ready.
  • Online Following the link from pay for it 
  • Post using the payment slip attached to the Penalty Charge Notice below to: BCPC, PO Box 44, Waltham Cross, Hertfordshire EN8 8XL.  Cheques and postal orders should be made payable to the Borough of Broxbourne. Please write the PCN and vehicle registration no. on the back  and allow two working days for 1st class post and five for 2ndclass
  • In person at Broxbourne Council Offices, Bishops College, Churchgate, Cheshunt or at Borough of Broxbourne One Stop S   hops at Unit 42, Tower Centre, Hoddesdon: Wolsey Hall, Windmill Lane, Cheshunt: 123 High Street, Waltham Cross or at Broxbourne Civic Hall, High Street, Hoddesdon during normal business hours Monday to Friday (excluding bank holidays) and 9am to 1pm on Saturdays


What happens if I do not challenge or pay the PCN?

  • If the correct payment is not received and no written representations have been received within 28 days, a Notice to Owner will be issued
  • If payment is not received within 28 days of the Notice to Owner, the charge increases by 50 per cent, and a charge certificate will be issued.
  • Failure to pay the increased amount may result in registration of the debt at County Court and bailiffs may be instructed to recover the debt.
  • It is therefore very important not to ignore the PCN – either pay it as soon as possible or write to the Council setting out the details of your representation.


For more information about Penalty Charge Notices visit patrol-uk.