Pollution control - Noise

NoiseWe are all familiar with noise - from factories, construction sites, inconsiderate neighbours, barking dogs and other sources. Some noise is inevitable - a part of normal living, but it becomes a problem when it occurs too early/too late, too often or is excessive.

 

Suffering from noise nuisance?

If noise from your neighbour or a local business is becoming a problem, there are four steps you should take before contacting the Council:

  • identify the noise and when it disturbs you most
  • talk to the source of the noise, explain that it can be heard in your home, perhaps suggest that they come round and listen for themselves
  • suggest a solution; try to reach an agreement, such as a level at which the noise is acceptable. Remember, try to be polite and friendly no matter how much annoyance you may have suffered
  • allow a reasonable time for the offenders to sort out the problem once you have spoken to them

 

Should you be unable to resolve the situation informally, please keep a diary of when you are disturbed and contact the Council on envhealth@broxbourne.gov.uk or 01992 785511.

 

Are you noisy?

You may not realise that your household is noisy and it upsets your neighbours. There are many ways to quieten things down - a bit more thought about noise will often prevent complaints. Nobody wants a major dispute with a neighbour or the possibility of legal action.

 

Is your premises alarm registered?

Many homes are now fitted with intruder alarm systems designed to deter criminals from breaking in and stealing valuable possessions. Problems can arise when the system malfunctions and the alarm sounds continuously.

Further information is available on our House and Intruder Alarms page.

 

Vehicle alarms

Many vehicles are now fitted with alarms designed to deter criminals from breaking in. Problems can arise when the system malfunctions and the alarm sounds continuously.

The legal requirement for vehicle alarms is that they terminate after five minutes. If this fails to happen the Council can disconnect the alarm, but it is expensive, at least £120 and this cost is passed to the vehicle owner.  In some cases the vehicle may be removed and taken to a place of storage, this will create additional costs which will also be passed to the vehicle owner and must be paid before the vehicle can be returned.