Purple sack allocation

Purple sacks are delivered to all households in the Borough on an annual basis.

Each household in the Borough will receive the equivalent of one purple sack per week. If you do not receive your allocation of refuse sacks by the end of March please contact the Council's Helpline on 01992 785520.

Refuse collections will continue to take place on a weekly basis.

In the event of residents requiring more than the allocated 52 sacks, additional sacks can be purchased from the Council’s one stop shops or from the Council Offices.

The Council understands it may be difficult for some households to reduce their waste to one sack per week. Therefore, households who meet the following criteria may be considered for an additional roll of purple sacks, the equivalent to an extra sack per week:

• Households with six or more full time permanent residents.
• Significant (anything over half a sack) non-clinical waste if produced as a result of a medical condition.
• Residents with mobility issues (including exemptions) who find it difficult to recycle sufficient material to reduce their refuse to one sack full or less.

If your household meets any of the above criteria please contact the 'Purple Helpline' on 01992 785520 or email purple@broxbourne.gov.uk

Refuse sacks should be securely tied and placed on the boundary of your property by 7am on the day of your collection.

How to help our operatives:

• Ensure that no broken glass, needles or other sharp objects are put in the refuse sacks.
• Please do not put paint in your refuse sack.
• Take all measures possible to prevent refuse being wind blown as sweeping up may put additional costs onto residents.
• Keep refuse sacks containing food scraps safe from the attention of cats, dogs and other marauding animals.

Missed collections? Please report any missed refuse or recycling collections to the Helpline on 01992 785577.