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Housing Needs Section

The housing needs section's work includes:

  • Housing advice
  • Homelessness and homelessness prevention
  • Housing and transfer registers (waiting lists for housing association homes)
  • Nominations to housing association homes

 

Housing Leaflets and Forms are available to read online.

 

Contacting housing needs

 

Emergency

If you are homeless and the Council Offices are closed, please call our out of hours emergency line on 01992 639 561.

 

A leaflet containing useful contacts can be accessed here.

 

Opening hours

The housing needs section is open for visitors:

 

Monday

9.00am - 5.00pm

 

Tuesday

9.00am - 7.30pm

5:00-7:30pm is a Counter Service Only

Wednesday

9.00am - 5.00pm

 

Thursday

9.00am - 5.00pm

 

Friday

9.00am - 5.00pm

 

Saturday

9.00am - 1.00pm

Counter Service Only

 

Please note that housing needs share a reception with the housing benefits and council tax sections on the ground floor of the Borough Offices in Bishops' College. 

 

On Tuesday evenings and Saturdays we only offer a counter service.

 

We are open for phone calls:

Monday

8.30am - 5.30pm

 

Tuesday

8.30am - 7.30pm

Please note evening opening

Wednesday

8.30am - 5.30pm

 

Thursday

8.30am - 5.30pm

 

Friday

8.30am - 5.00pm

 

Saturday

9.00am - 1.00pm

Please note Saturday opening

 

Contact details

You can email us: housingneeds@broxbourne.gov.uk

You can phone us: 01992 78 55 05

 

If you are living in temporary accommodation and want to speak to one of the temporary accommodation team, please phone 01992 78 5555 ext. 5878.

 

You can write to us:

Housing Needs section

Borough of Broxbourne

Bishops' College

Churchgate, Cheshunt

Hertfordshire

EN8 9XD