Housing Needs Section
The Housing Needs section's work includes:
- Housing advice
- Homelessness and homelessness prevention
- Housing and transfer registers (waiting lists for housing
association homes)
- Nominations to housing association homes
This page gives you information on how to contact us and details
about our performance against our customer service standards.
We are delighted that our Charter Mark award has been
renewed. The Charter Mark is the government's national
standard for customer excellence.
Contacting Housing Needs
Opening Hours
The Housing Needs section is open for visitors:
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Monday
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9.00 - 5.00
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Tuesday
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9.00 - 7.30
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Please note evening opening
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Wednesday
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9.00 - 5.00
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Thursday
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9.00 - 5.00
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Friday
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9.00 - 5.00
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Saturday
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9.00 - 1.00
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Please note Saturday opening
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Please note that Housing Needs share a reception with the
Housing Benefits and Council Tax sections on the ground floor
of the Borough Offices in Bishops' College.
On Tuesday evenings and Saturdays we only offer a counter
service.
We are open for phone calls:
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Monday
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8.30 - 5.30
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Tuesday
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8.30 - 7.30
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Please note evening opening
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Wednesday
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8.30 - 5.30
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Thursday
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8.30 - 5.30
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Friday
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8.30 - 5.00
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Saturday
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9.00 - 1.00
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Please note Saturday opening
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Contact Details
You can email us: housingneeds@broxbourne.gov.uk
You can phone us: 01992 78 55 05
If you are living in temporary accommodation and want to
speak to one of the temporary accommodation team, please phone
01992 78 5555 ext. 5878.
You can write to us:
Housing Needs section
Borough of Broxbourne
Bishops' College
Churchgate, Cheshunt
Hertfordshire
EN8 9XD