One stop shops go cashless
As from Wednesday 1 February, all three of the
Council’s one stop shops will no longer take cash. Residents will
still be able to pay with debit and credit cards and cheques.
Following a review of the service, the Council
has learned that the overall number of customers paying with cash
in each of the one stop shops has reduced year on year. As a
result, cash payments will no longer be accepted.
All existing services will remain and the
Council will continue to provide customer service advisors at each
of the one stop shops in Hoddesdon, Waltham Cross and Cheshunt.
These customer service advisors are on hand to assist residents
with any Council service including benefits, Council Tax, housing,
recycling and refuse and general enquiries. Planning applications
are available to view online at the Waltham Cross and Hoddesdon one
stop shops while hard copies are available at the Wolsey Hall,
Cheshunt shop.
To ensure minimum disruption, the Council has
made arrangements for purple sacks to be available at a number of
facilities throughout the Borough including Bishops’ College,
Broxbourne Civic Hall, Cheshunt Park Golf Course, Grundy Park
Leisure Centre and John Warner Sports Centre where cash payments
will be accepted.
Local post offices in Waltham Cross, Cheshunt
and Hoddesdon will accommodate residents who wish to continue
paying cash for Council tax, invoices and penalty charge notices.
The payment kiosk at Bishops’ College also accepts cash for a range
of Council services.
Residents are reminded that they can still
make payments via the website, they can call the Helpline on 01992
785577 or use the automated telephone line; 0845 601 7620 that is
available 24 hours a day, seven days a week.
For further information about alternative
methods of payment, please pick up a leaflet from any of the
Council’s one stop shops or call the Helpline on 01992 785577.
Page last updated:
2/2/2012