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Use the following links to request a service, report an issue, make a complaint, pay a compliment or generally comment on any aspect of the Council’s services.

 

 

 

Subject Examples of areas covered
Anti-social behaviour Vandalism, noise or nuisance in a public place, hate crime
Fly tipping Illegal and unauthorised dumping of waste particularly on public land
Grounds maintenance Grass cutting, hedges and shrub/flower beds
Environmental health matters Noise, food hygiene, air quality and public health and safety
Parks and play areas Any issue relating to Broxbourne's parks and play areas
Refuse and recycling Missed collections, recycling queries/advice/complaints
Roads and footpaths Obstructions, pavement hazards, abandoned traffic cones, litter bins in A10 lay by, public rights of way
Street care and cleaning Dog fouling, graffiti, abandoned supermarket trolleys, street cleansing, damaged walls/fences/barriers
Street lighting Any issue relating to street lighting
Trees Overgrown, damaged or fallen trees
Vehicles and parking Abandoned vehicles, car parks and parking

 

If you are contacting us about any other subject please use the form below to contact Helpline:

 

If you would like to pay a compliment to any Council service please use the form below:

 

Your online contact with us will be dealt with during the hours when the Helpline is open which are:

Monday, Wednesday, Thursday, Friday 8.00am to 6.00pm
Tuesday 8.00am to 7.30pm
Saturday 9.00am to 1.00pm.


For General Enquiries:  01992 785555

Out of hours emergencies:  01992 639561