Coronavirus (COVID-19) - advice, information and help

Businesses that must close

From Thursday 5 November, the following businesses must close:

  • all non-essential retail, including, but not limited to clothing and electronics stores, vehicle showrooms, travel agents, betting shops, auction houses, tailors, car washes, tobacco and vape shops
  • indoor and outdoor leisure facilities such as bowling alleys, leisure centres and gyms, sports facilities including swimming pools, golf courses and driving ranges, dance studios, stables and riding centres, soft play facilities, climbing walls and climbing centres, archery and shooting ranges, water and theme parks
  • entertainment venues such as theatres, concert halls, cinemas, museums and galleries, casinos, adult gaming centres and arcades, bingo halls, bowling alleys, concert halls, zoos and other animal attractions, botanical gardens
  • personal care facilities such as hair, beauty and nail salons, tattoo parlours, spas, massage parlours, body and skin piercing services, non-medical acupuncture, and tanning salons
  • hospitality venues such as restaurants, bars and pubs must close, but can still provide takeaway and delivery services. However, takeaway of alcohol will not be allowed.

Food shops, supermarkets, garden centres and certain other retailers providing essential goods and services can remain open. Essential retail should follow COVID-secure guidelines to protect customers, visitors and workers.

Hotels, hostels and other accommodation should only open for those who have to travel for work purposes and for a limited number of other exemptions which will be set out in law.

Click and Collect

While non-essential businesses will not be able to open, businesses that are equipped to do so safely, can continue to operate on a delivery or a ‘click and collect’ basis.

During the national restrictions, ‘click and collect’ means not crossing the threshold of a premises when collecting orders completed online, via phone, text or post. Customers will need to pre-order and pre-pay for goods. Orders can then be handed over at the door of the respective business or at a secondary location, such as an essential third-party business also operating as a collection point for ‘click and collect’ purchases. 

To help ensure community safety, it is crucial for money and card payments not to be used at the point of collection. Money transactions should be completed remotely.

Local Restrictions Support Grant

A government grant is now available to help businesses forced to close for the period 5 November 2020 to 2 December 2020.

Check if you qualify for a Local Restrictions Support Grant for closed businesses


Last updated: 18 November 2020