Coronavirus (COVID-19) - advice, information and help

Coronavirus (COVID-19) information

As the pandemic continues and have transitioned to the ‘Living with Covid’ phase, the Council is working closely with Hertfordshire County Council, Public Health England and partners to respond to the situation.

Latest Government guidance - Living with Covid-19

The government is removing remaining domestic restrictions in England. There are still steps you can take to reduce the risk of catching and spreading Covid-19:

  • Get vaccinated
  • Let fresh air in if meeting indoors, or meet outside
  • Consider wearing a face covering in crowded, enclosed spaces.

You will not be legally required to self-isolate if you test positive for COVID-19. Stay at home if you can and avoid contact with other people, especially people who are at higher risk from COVID-19. This is particularly important if their immune system means they’re at higher risk of serious illness from COVID-19, even if they’ve had a COVID-19 vaccine.

You will not have to take daily tests or be legally required to self-isolate following contact with someone who has tested positive for Covid-19.

Full guidance is available on the Gov.uk website.

International travel

You can view the latest guidance on international travel to and from England on the Gov.uk website.

How the Council is responding to the situation

The Council is monitoring the situation and can reassure residents and businesses that contingency plans are in place that set out how services will operate in the event of disruption to normal business. The Council is also working with local businesses to ensure they have the correct preventative measures in place for Covid – 19 and provide a safe environment for residents. The Council will seek to continue to deliver day-to-day services although as the virus spreads throughout the community.

The Council has a responsibility to protect the community (especially those who are vulnerable), protect staff and to maintain priority services. The Council has prioritised the following services and will redeploy staff as necessary:

  • domestic refuse collection
  • housing benefits advice service
  • environmental health emergencies
  • temporary accommodation (housing)
  • housing benefits payments
  • burials/cemetery services
  • Council facilities that are closed
  • To protect members of the public and staff, the Council offices are currently closed.

Protect yourself and others

There are simple actions we can all take to keep on protecting each other.

  • Wash hands - keep washing your hands regularly
  • Clean your surroundings frequently
  • Cover your coughs and sneezes – To reduce transmission of the virus
  • Cover face - wear a face covering in enclosed spaces
  • Ventilate - when in enclosed spaces, open the windows to allow fresh air to circulate

What to do if you have symptoms

You can no longer get free PCR tests from the NHS. You are eligible to get a free COVID-19 test from the NHS if:

  • you have a health condition which means you’re eligible for COVID-19 treatments
  • you’re going into the hospital
  • you work in the NHS or adult social care.

You can also purchase PCR and lateral flow tests from shops and pharmacies, including online. Please test yourself if you have one of the following symptoms:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste

Long Covid

Once people have become infected by COVID-19, sometimes coronavirus (COVID-19) can cause long term symptoms which could last for weeks or months after the infection has gone. This is called “Long COVID”.

To find the latest guidance about symptoms and treatment of long COVID, please check the NHS website.

If you’re experiencing long COVID, the NHS also provides a support service for COVID recovery. Please check the ‘Your COVID Recovery’ website.

Last updated: 2 March 2022