Kerbside recycling boxes and food caddies are collected by the Council's crews across the Borough.
To find out more about the above subjects, click on your choice and it will take you to a description of the service.
Each house in the Borough has been supplied with three 55 litre kerbside boxes for recycling plastics and cans, paper and cardboard, and glass.
The kerbside boxes are collected fortnightly on the same day as your black wheeled bin.
Please ensure your boxes are clearly visible and placed at the boundary of your property by 7am on the day of collection.
What can go in your kerbside boxes?
Kerbside box with net for plastics and cans
Plastic bottles and containers should be emptied, washed and squashed.
Kerbside box with lid for paper and cardboard
Large cardboard boxes should be flattened and broken down to a size no bigger than the kerbside box's base, otherwise the cardboard will not fit in the recycling truck. The flattened cardboard should be placed neatly underneath/beside your kerbside box.
Kerbside box with lid for glass
Things to remember
If you have more recycling than can fit into your kerbside boxes, you can collect up to two additional boxes, free of charge, from any of the Council’s One Stop Shops. Alternatively, you can place additional recycling in similar containers, such as buckets or small storage boxes.
Please keep a lid/net on your kerbside boxes. This will help to prevent your recycling from blowing away.
Please empty and rinse/wash out your cans and plastic bottles.
If you see any broken glass, please report it via the Council's Helpline on 01992 785577.
Learn more about recycling in Hertfordshire by watching this short film:
Recycle Right - Help your recycling fly
Recycling at flats
The Council will provide a dedicated fortnightly recycling service to flats with suitable access and space. Residents at flats without a recycling service can take plastics and cans, paper and cardboard, glass, and textiles to their nearest Recycling Point or Household Waste Recycling Centre (dump).
If you feel that your block of flats has appropriate access and space for recycling facilities, please contact the Helpline on 01992 785577 or email email@example.com.
Each house in the Borough of Broxbourne has been supplied with a 23 litre brown kerbside caddy and a five litre green kitchen caddy for recycling food waste. The brown kerbside caddy is collected weekly.
Ensure your brown kerbside caddy is clearly visible and placed at the boundary of your property by 7am on the day of collection.
Please note: the green wheeled bin should not be used for food waste.
|Five litre kitchen caddy||23 litre brown kerbside caddy|
What can go in your caddy?
|Yes please||No thanks|
You can use ANY soft plastic bag (except black sacks) to line your kitchen caddy
Things to remember
You can use ANY plastic bag (except black sacks) to line your kitchen caddy. This will help to keep your kitchen caddy clean.
Empty your kitchen caddy regularly into the kerbside caddy.
Tie or wrap up the food waste in a plastic bag before putting it into your kerbside caddy.
Keep your kitchen and kerbside caddies clean, rinse with warm water after each emptying.
Your kerbside caddy locks automatically when you close the lid.
Put your kerbside caddy out for collection every week.
Watch these short films for more tips on recycling your food waste:
Hertfordshire WasteAware Partnership - Food waste suspects
Hertfordshire WasteAware Partnership - The Mrs Smith Procedure
Hertfordshire WasteAware Partnership - Terry's Kitchen Showcase
Operating your food caddy
To open your brown kerbside caddy, press the black button located on the lid of the food caddy. The lid may be stiff at first. You may find it helps to pick the caddy up off the floor and then press the black button.
Food recycling at flats
If your flat receives a dedicated fortnightly kerbside recycling service and refuse collection, similar to the collection services provided elsewhere in the Borough, you should also receive a weekly food waste collection service (unless the Council advises otherwise).
If your flat does not receive a kerbside recycling service you will not receive the weekly food waste collection service, as your flat already receives a weekly refuse collection service.
Love Food, Hate Waste
The Council, as part of the Hertfordshire Waste Partnership, is promoting the 'Love Food, Hate Waste' campaign in the Borough of Broxbourne by raising awareness of the amount of food that is thrown away.
Research has shown that around a third of the food we buy is thrown away, costing the average resident £610 per year. The 'Love Food, Hate Waste' campaign acknowledges that some food waste is inevitable. However, residents of the Borough can save a large sum of money by taking simple steps to lower the amount of food thrown away each week in their brown kerbside caddy.
Furthermore, by reducing the amount of food thrown away, residents can help protect the environment and reduce greenhouse gas emissions. It is estimated that 20% of climate change emissions are related to the production, processing, transportation and storage of food.
Some quick and simple tips can save both time and money. Ideas such as planning your meals in advance, cooking correctly sized portions of food and being creative with any leftovers can be found on the Love Food, Hate Waste website.
You can report a missed collection after 4pm on your collection day and at any time the next working day (residents receiving a Friday collection can log a missed collection the following Monday).
We will return to collect within two working days of receiving a missed collection report. Please leave your kerbside boxes and/or brown kerbside caddy at the boundary of your property for collection.
To log a missed collection, please complete a report it form or contact the Helpline on 01992 785577.
Any kerbside boxes or brown kerbside caddy containing material which contaminates the contents of the container will not be emptied. It is the resident's responsibility to remove the items and dispose of them correctly. The Council will not return to collect contaminated containers until the next scheduled collection.
Please refer to the Council's A-Z Recycling Guide for further information on what you can recycle, what bin, box or caddy to use, and where to take excess refuse and recycling.