Energy Efficiency Schemes

ECO4 Home energy efficiency scheme

Free1 home energy efficiency upgrades are available to eligible households through the Energy Company Obligation (ECO) scheme.

The Government-backed ECO aims to help eligible households install energy efficiency solutions at no cost1, thereby reducing energy bills and improving the warmth of residents’ homes. The scheme has been updated (ECO4) and is now designed to upgrade the most inefficient homes by installing a tailored package2 of heating and insulation upgrades, that will improve the Energy Performance Certificate (EPC) rating of your home.

Broxbourne Borough Council is working with E.ON to help identify and contact eligible households.  E.ON will manage and deliver the scheme, but you do not need to be an E.ON customer to apply and you will not be required to become an E.ON energy customer. If eligible, E.ON will help residents to access the funding to install the energy efficiency upgrades, coordinate with local and national accredited contractors to survey the property and install the upgrades and provide ongoing support throughout the process.

Which energy efficiency upgrades are available?

If eligible, E.ON’s contractors will carry out a detailed survey of your property to check which upgrades would be suitable for your home. They will then propose a tailored package2 of insulation and heating improvements that could help make heating your home cheaper and easier to run. You could benefit from a combination of the following energy efficiency upgrades:

  • cavity/solid wall insultation
  • loft/underfloor insulation
  • low carbon heating system (air source heat pump)
  • bolier upgrade
  • solor Photovoltaic panels

Who is eligible?

To benefit from this scheme, you must meet the following criteria:

  • your property has an EPC rating of D, E, F, or G (rented properties must be E, F or G rated) and
  • you receive one or more means tested benefits, or
  • you are in receipt of child benefit (income thresholds apply), or
  • you qualify under a Local Authority or supplier flex declaration

You can find out more details on the eligibility criteria in the statement of intent

How to apply

From 27 March, you can apply for the free funding by calling the E.ON team on 0333 202 4422 (free phone line). The phoneline is open Monday to Friday 9am to 5pm. Alternatively you can email the E.ON team on including your name, address and contact details and one of the team will be in touch to discuss your circumstances.

What happens after I apply?

Scheme qualification - E.ON will determine if you are eligible to qualify for the ECO scheme and will arrange for you to have a home survey if you do.

Free home survey - E.ON will arrange a date and time for a contractor to visit your property to determine what improvements are suitable for your home. They will propose a bespoke package of upgrades and there is no obligation to proceed with the recommendations.

Installation - The energy efficiency improvements for your home will be carried out by E.ON’s accredited contractors.

Aftercare - E.ON will continue to provide you with ongoing support. Warranties, guarantees, and terms and conditions will be provided on completion of the installations.

Terms and conditions

1 All applications need to meet the ECO eligibility criteria as set by OFGEM and will be subject to a free independent home survey. Measures will be free if installed in accordance too the standard scope of works.

2 The ECO4 funding offer will be subject to a tailored package of improvements that will be required to improve your property’s EPC rating. The package of measures to be installed will be highlighted to you for your agreement prior to installation.