Our role in an emergency
Broxbourne Council will always have a role in responding to major events in the Borough. However, the combined response is usually led by the emergency services. Please use the details provided to report an incident in progress.
Broxbourne Council is a category 1 organisation as part of the Hertfordshire Local Resilience Forum (LRF). Category 1 organisations are at the core of the response to most emergencies.
The Forum includes all the emergency services, local councils, health services and volunteers and is focused on reducing these risks. This involves more than 60 organisations who plan and train together to provide the quickest and most effective response to incidents and emergencies.
Useful contacts
- To report a serious incident which may require the police, fire service or an ambulance please call 999.
- For Thames Water and public sewers, call 0800 714 614.
- For Highways emergencies posing an immediate threat to of harm, call 999. For anything else, please report the issue to the County Council's Highways department.
- For Adult Care services please call 0300 123 4042.
- For Children Services or Schools please call 0300 123 4043.
- In an emergency homelessness situation, you should contact 01992 785555 and follow the instructions for housing assistance.
- Hertfordshire Constabulary
- NHS Hospitals in the area