Simple Lets scheme

Call Before You Serve

Call before you serve is a free of charge advice and mediation service for landlords and their agents who are looking for help maintaining a tenancy.

The Council has introduced this service to help landlords have successful private rented tenancies and provide support to any private sector landlord thinking of asking a tenant to leave.

The purpose of this service is to give landlords and their agents with all the help and assistance they require to prevent a Section 21 or Section 8 notice being issued, which can be costly and time consuming.

Contact us now for help with:

  • Rent arrears
  • Mediation between you and your tenant
  • Communication issues you are having with your tenant
  • Help and advice to find tenants for any vacant properties you may have
  • Advice about benefits or making a claim if this applies to your tenant

To find out more information or to contact the team, please call 01992 785529 or email at