Garden (green) waste recycling

Report a missed green waste collection

The easiest way to report a missed green waste collection is by using the online 'report a missed bin' form.

The Council will return to collect the green waste bin within two working days of receiving the report. However, it cannot collect bins where:

  • it contains contaminants (see 'What you can put in your bin')
  • the lid is not closed
  • the bin is too heavy to move or lift safely
  • it contains wet, sticky or frozen material, or material jammed or wedged into the bin that will not fall from the bin when tipped and shaken on the collection vehicle