Homeless or threatened with homelessness
Existing customers
Log-in to your Locata portal here:
For new customers
If you are homeless or at risk of becoming homeless, Broxbourne Council can give you advice and support on:
- What you can do to prevent your homelessness.
- How the Council can help prevent your homelessness.
- Find out what help we can offer you if you become homeless.
What the Council will do to help
The Council can agree a plan with you that describes what you have to do and what the Council can do to assist you. This is called a Personalised Housing Plan or PHP.
What is your situation?
If you are homeless or at risk of becoming homeless you should read the pages that best describes your situation below to see what details are needed, and fill out the form under "request help and support".
If you know who your case officer is, speak to them.
You have been asked to leave by:
You do not feel safe in your home because:
You are about to be discharged from: